Table of Contents

QuarkfinAI Terms & Conditions

Last updated: January 1, 2025

Effective date: January 1, 2025

1. Definitions

  • "QuarkfinAI refers to Quarkfin Tech Private Limited, a company incorporated under Indian law.
  • "Service means the AI-powered fraud prevention platform accessible via quarkfin.ai.
  • "Customer refers to any entity using QuarkfinAI’s services.

2. Governing Law & Jurisdiction

  • These Terms shall be governed by Indian law.
  • Any disputes shall be resolved through arbitration in Bengaluru, India, under the Arbitration and Conciliation Act, 1996

3. Service Scope

Subscription Access:

  • Service provided as per selected plan (Monthly/Annual).
  • Includes API calls, risk scores, and fraud analytics.

Geographic Coverage:

  • Services available globally, excluding embargoed countries (OFAC/Sanctions lists).

4. Customer Obligations

Prohibited Use:

  • No reverse engineering, resale, or use for unlawful surveillance.
  • Compliance with all local laws (GDPR, CCPA, etc.).

Data Responsibility:

  • Customer warrants lawful data collection for processing by QuarkfinAI.

5. Payments & Renewals

Fees

  • All prices in USD (non-refundable unless required by law).
  • Taxes extra (GST for India, VAT for EU, etc.).

Auto-Renewal:

  • Subscriptions renew automatically unless canceled 30 days prior.

6. Data Protection

DPA Included:

  • By using the Service, Customer agrees to our Data Processing Addendum (DPA) for GDPR/CCPA compliance.

Security Standards:

  • SOC 2 Type II certified infrastructure.
  • Data encrypted in transit/at rest.

7. Liability & Disclaimers

No Guarantee:

  • QuarkfinAI does not guarantee 100% fraud prevention.

Limitation of Liability:

  • Cap of 12 months’ fees or $100,000 (whichever lower).
  • Excludes liability for indirect/consequential damages.

8. Termination

By Customer:

  • Cancel anytime via the dashboard (no prorated refunds).

By QuarkfinAI:

  • Immediate termination for breach/TOS violations.

9. Governing Law & Disputes

Jurisdiction

  • Disputes governed by laws of India courts in Bangalore, Karnataka, India.

Arbitration:

  • Mandatory arbitration in Singapore (UNCITRAL rules).

10. Updates to Terms

30 days’ notice for material changes via email/dashboard.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us: